Legal · refund
Refund Policy
Last updated · May 1, 2026
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1. 7-day refund window
You may request a refund within 7 days of purchase if deliverables have not been substantially produced or delivered.
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2. Non-refundable scenarios
Once deliverables (e.g., custom prompt libraries, working session recordings, or written walkthroughs) have been substantially produced, refunds may be partial or unavailable.
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3. How to request
Email support@v0assist.example with your order number and reason. We aim to respond within 2 business days.
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4. Processing time
Approved refunds are processed to the original payment method within 5–10 business days, depending on your bank or card issuer.